Frequently asked questions
Celtivar is a modern fashion brand inspired by Irish simplicity. We believe in doing things with care by building collections step by step, listening to our customers, and creating a brand that values clarity.
Read more about us on our About us page.
If you have any questions or would like to get in touch, you can contact us at support@celtivar.com
Orders are typically delivered within 3–7 business days (Monday–Friday) after dispatch. The total delivery time from placing your order is usually 4–9 business days.
Once your order has been shipped, you will receive a tracking number by email.
Shipping Policy
You can return items within 30 days of receiving your order, as long as they are unused, unwashed, and in their original condition.
Return shipping costs are the responsibility of the customer. To start a return, please contact us at support@celtivar.com
We currently only deliver within Ireland to ensure the best possible local shopping experience. We will notify our customers as soon as we expand our delivery areas.
Yes, we offer free standard delivery on all orders, with no minimum purchase required. Your order will be delivered directly to you at no extra cost.
Once your return has been received and approved, your refund will be processed within 7 business days. Depending on your bank, it may take a few additional days for the refund to appear in your account.
Yes, your privacy and security are important to us. Celtivar uses secure payment technology, and we do not store any payment transaction details.
We handle personal data in accordance with our Privacy Policy and Payment Policy
We accept payments via Visa, Mastercard, American Express, and Maestro, as well as Apple Pay and Google Pay. All transactions are encrypted and processed securely.
Of course! We’re here to help. Simply contact us at support@celtivar.com,
Company Information
Website Name: Celtivar
Address: Spinderweg 6, 6713 HS Ede, Netherlands
E-mail: support@celtivar.com
Contact Form: Click here
Phone: +44 7478 065973
Customer Service Hours:
Monday – Friday: 9.00 – 18.00
Saturday and Sunday: 10.00 – 16.00
Response Time: Up to 24 hours