Payment Policy
At Celtivar, we are committed to providing a smooth and reliable shopping experience. That’s why we offer a simple, secure, and flexible checkout process, allowing you to focus entirely on finding the perfect product.
We accept a range of trusted and widely used payment methods, including:
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Payment Method
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- Maestro
- Apple Pay
- Google Pay
- Shop Pay
All payments are processed securely using encrypted payment technology. Available payment methods may vary depending on your device and location.
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Currency
Payments are processed in euros (EUR) as standard. The total amount will always be shown clearly at checkout before you complete your purchase. ──────────────────────────────────────────────────
Security
All payments are protected with SSL encryption. Your payment details are never stored on our servers and are processed only through secure and trusted payment providers via Shopify Payments.
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Payment Timing
The full order amount is charged at the time the order is placed. In some cases, your bank may temporarily authorize or reserve the amount before the payment is fully processed. ──────────────────────────────────────────────────
Verification and Security
To ensure a safe shopping experience, we monitor all orders for security purposes. If our system detects unusual activity, we may request additional verification of your details before the order is dispatched.
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Payment Issues
If you experience any issues during checkout or payment, please contact us at support@celtivar.com. We’ll be happy to assist you.
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Company Details
Website Name: Celtivar
Address: Spinderweg 6, 6713 HS Ede, Netherlands
E-mail: support@celtivar.com
Contact Form: Click here
Phone: +44 7478 065973
Customer Service Hours:
Monday – Friday: 9.00 – 18.00
Saturday and Sunday: 10.00 – 16.00
Response Time: Up to 12 hours